Residential Care - Hostels and Nursing Homes

The Aussie Over 50's Guide!
See MUST DO'S in palning for retirement PLANNING FOR RETIREMENT
See infromation on retirement Hostels and Nursing Homes RETIREMENT VILLAGES
The Australian Federal Government is the regulator and part funder for the provision of residential aged care. Catering for those people
that are frail and older who are no longer able to live independently in their homes.
The two levels of care "hostels" and "nursing homes", or as they are officially known "low level residential care" and "high level residential
care"
A person must be assessed and approved by an Aged Care Assessment Team
before they are able to enter a hostel or nursing home. These teams are normally made up of Doctors, Nurses and social workers. They can be usually found at hospitals,
medical centres, centres for the aged and some community centres. In some circumstances they are able to visit these people in their homes or in hospital to make an
assessment.
Service and Care
Nursing Homes and Hostels (Residential caring facilities) for the elderly or aged need to provide the following care and services
Accommodation - For all these residents irrespective of their level of care. Low level care services - For all the residents irrespective of their
level of care. High level care services - For all the residents to high level care residents only.
Accommodation and services need to include the following:
Administration and all resident documentation, plus basic style accommodation and the related services, such as furnishings and bedding.
They are to provide quality meals, including any special dietary requirements. Some Laundry, the supply of linen, towels, hand towels, washers, soap and toilet . paper. Full cleaning services need to be provided and including the maintenance
of buildings and grounds. Qualified staff are required to be continuously on call to provide any and all emergency assistance.
Low level care services are personal care type services.
They will include, assistance with any activities in daily living, like toileting, bathing, when necessary feeding and eating, daily
and evening dressing, mobility and communication with others. Other care assistance will be offered with certain treatments and procedures, including assistance
with medication, recreational therapy and rehabilitation support. Assistance with the accessing of health and therapy services support for people who have language
difficulties or understanding difficulties.
High level care services are nursing type services and additional personal care services.
They will include specialised furnishings and or equipment mobility items, wheelchairs, lifting machines and hand held devices, walking
type frames, medical and pharmaceutical supplies. Toilet aids such as raised seating, rails and any equipment that aids or assists with toileting and continence
management. Nursing procedures and administration, the provision of therapy services and supply of oxygen and equipment. Continence aids need to be provided at no
charge for high level care residents.
Low level care residents who need continence aids are able to arrange with the hostel to provide them however this will attract an additional charge. Some
residents do supply or obtain their own.
Veterans and war widows are often entitled to additional services via the Department of Veterans' Affairs.
Fees and Charges - General
At the time people move from home to a residential nursing home or hostel, changed circumstances can affect those that are on a pension
and one needs to seek professional advice. People are advised to do this in advance so that financial affairs can be place in order to gain the best possible
advantage.
It should be noted that GST is not payable for Commonwealth Government funded residential aged care services. However there is a GST generally payable on
additional services, that may be used by the resident.
Fees and Charges - Occurring in Hostels
Hostels differ from one another so keep in mind people may be asked to pay an extra a basic daily fee or a accommodation bond and often
an extra service fee may be requested if the hostel provides something special in the way of superior accommodation and a like.
Fees and Charges - Occurring Nursing Homes
Similar to the Hostels a Nursing Home remembering each one can be a little different, people may be asked to pay, basic daily care fee,
an additional daily care fee, an accommodation charge, or maybe an accommodation bond and like the Hostels an extra service fee may be requested if the Nursing
Home provides something special in the way of superior accommodation and a like.
Fees and Charges - Medical Expense and Tax Offsets
It should be noted that the expenses mention in the Hostels and Nursing may qualify for the medical expenses tax offset. Ask the nursing
home or Hostel to direct you or contact the tax Office.
Quality Standard Safeguards
A number of safeguards have been put in place to protect and ensure Hostel or Nursing Home residents receive adequate quality of care
and services. It is a very good idea to complete a personal investigation on the accommodation before entering
Accreditation Hostels and Nursing Homes must satisfy a set of stringent Accreditation Standards before and to receive Commonwealth Government funding.
These stringent standards cover Management and organizational development, health, personal care, lifestyle, safety, hygiene and cleanness. Plus the quality of
buildings, surroundings and how they are maintained. When a Hostels or Nursing Homes is accredited, they are monitored regularly to ensure there continued
compliance.
General information and helpful Links
Helpful telphone numbers
Aged Care Information Line: 1800 500 853
Aged Care Standards and Accreditation Agency
NSW / ACT: (02) 9633 2099
Victoria / Tasmania:(03) 9897 4322
Queensland: (07) 3852 3100
Western Australia: (08) 9201 1344
South Australia / Northern Territory:(08) 8272 3766
Commonwealth Carelink Centre: 1800 052 222
Financial Information Service: 13 2300 >
Aged Care Complaints Resolution Scheme: 1800 550 552
Other Services:
| NSW - The Aged-Care Rights Service: |
(02) 9281 3600 |
| Victoria - Residential Care Rights: |
(03) 9602 3066 |
| Queensland - Aged and Disability Advocacy: |
(07) 3637 6000 |
| Western Australia - Advocare: |
(08) 9479 7566 |
| South Australia - Aged Rights Advocacy Service: |
(08) 8232 5377 |
| Tasmania - Advocacy Tasmania Inc: |
(03) 6224 2240 |
| Northern Territory - Darwin Community Legal Service: |
(08) 8982 1111 |
| Northern Territory - Alice Springs Centacare: |
(08) 8953 3177 |
| ACT - Disability, Aged and Carers Advocacy Service: |
(02) 6242 5060 |
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